A city council member has urged the Bangkok Metropolitan Administration (BMA) to develop a new application for motorcycle taxi services, aiming to ensure passenger safety and reasonable fares.
Viput Srivaurai, representing Bang Rak district, advocated for the BMA to leverage technology and innovation to improve motorcycle taxi services. He suggested that this could involve creating a data management system to organize services and provide information about drivers and their vehicles.
Srivaurai emphasized the need for a ride-hailing service that charges fair fares, offering people a safe and convenient alternative mode of transport with easy access to motorcycle taxis. He also noted that such a service would allow motorcycle taxi drivers to pay lower fees compared to those imposed by platforms like Grab.
Bangkok Governor Chadchart Sittipunt noted that the BMA already maintains a database of motorcycle taxi services. This database includes information on service point locations, the number of drivers, their ID numbers, license plate numbers, and fares.
However, Governor Sittipunt pointed out that the database cannot be made public due to the Personal Data Protection Act (PDPA).
Bangkok currently has approximately 5,300 motorcycle taxi service points and 80,000 registered drivers. Common issues faced by passengers using motorcycle taxi services include service denials, unreasonable fares, and inappropriate behavior by drivers.
It was reported that some officials and stakeholders attended the discussion, highlighting the importance of improving motorcycle taxi services for the benefit of Bangkok residents
